In 2016 the Mendeley Funding team started with thinking to develop a product which makes find funding opportunities easier for researchers.
To get better insights into customer needs, we interviewed multiple researchers and mapped their process for finding funding opportunities. Based on these results we created and validated design concepts. This resulted in a detailed understanding of the user goals, top-tasks and pain points. Out of these findings, we created a range of deliverables to onboard stakeholders and start building Agile Scrum.